Travel Insurance

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What is Travel Insurance?

In an ideal world, planes are on time, luggage arrives safely, traffic flows smoothly, the weather is perfect and the hotel room is ready on arrival. However, in reality flights are often cancelled, luggage is lost, a passport disappears or a traveller is injured. That’s when Goldstar’s Travel Insurance goes to work, protecting travellers all year round.

Goldstar Insurance offers award winning Travel Insurance at the most competitive rates. Travel insurance is mandatory in the Schengen area and with our 24/7 assistance all over the world, you can be assured you are safe with us.

We have a range of options so you can choose the cover that is right for you. We also offer Annual Multi Trip cover for a single premium.

Our Africa / Asia package is specifically tailored for those requiring cover for only these regions.

What’s covered

Benefit

Limit

Medical Expenses & Hospitalization Abroad $15,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care $450.00
Repatriation of Mortal Remains $25,000.00
Repatriation of Family member travelling with the insured $1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $85.00 per day, max 10 days
Accidental Death NIL
Accidental Partial Disablement NIL
Accidental Disablement NIL
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $30.00 per day, max $3,000.00
Loss of Passport, Driving license, National ID Card abroad $200.00
Compensation for in-flight loss of checked-in baggage $300.00
Luggage Delay $200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability NIL
Legal Defence Abroad NIL
Journey Cancellation NIL
Journey Curtailment NIL
Delayed Departure $180.00
Missed travel connection NIL
Missed departure NIL
Passive War Risk NIL
Terrorism NIL
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional

Our Europe Basic package is specifically tailored for those requiring cover for VISA purposes to Schengen countries.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad €30,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care €450.00
Repatriation of Mortal Remains €25,000.00
Repatriation of Family member travelling with the insured €1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and €85.00 per day, max 10 days
Accidental Death NIL
Accidental Partial Disablement NIL
Accidental Disablement NIL
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport €50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad €200.00
Compensation for in-flight loss of checked-in baggage €800.00
Luggage Delay €200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability NIL
Legal Defence Abroad NIL
Journey Cancellation NIL
Journey Curtailment NIL
Delayed Departure €180.00
Missed travel connection NIL
Missed departure NIL
Passive War Risk NIL
Terrorism NIL
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional

Our Europe Plus package is specifically tailored for those requiring enhanced cover for visit to European Countries.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad €80,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care €450.00
Repatriation of Mortal Remains €25,000.00
Repatriation of Family member travelling with the insured €3,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and €100.00 per day, max 10 days
Accidental Death €25,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement €25,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport €50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad €500.00
Compensation for in-flight loss of checked-in baggage €1,500.00
Luggage Delay €200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability €150,000.00
Legal Defence Abroad €2,500.00
Journey Cancellation €1,500.00
Journey Curtailment €1,500.00
Delayed Departure €250.00
Missed travel connection €200.00
Missed departure €200.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional

Our World Wide Basic package is specifically tailored for those requiring cover for any country world wide.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad $100,000.00
Emergency Medical Evacuation incase of illness or accident $35,000.00
Emergency Dental Care $500.00
Repatriation of Mortal Remains $30,000.00
Repatriation of Family member travelling with the insured $1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death $35,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $35,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $1,500.00
Luggage Delay $250.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $200,000.00
Legal Defence Abroad $3,500.00
Journey Cancellation $2,000.00
Journey Curtailment $2,000.00
Delayed Departure $300.00
Missed travel connection $300.00
Missed departure $300.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional

Our World Wide Silver package is specifically tailored for those requiring additional cover for any country world wide.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad $225,000.00
Emergency Medical Evacuation incase of illness or accident $35,000.00
Emergency Dental Care $500.00
Repatriation of Mortal Remains $30,000.00
Repatriation of Family member travelling with the insured $3,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death $35,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $35,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $1,500.00
Luggage Delay $250.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $200,000.00
Legal Defence Abroad $3,500.00
Journey Cancellation $2,000.00
Journey Curtailment $2,000.00
Delayed Departure $300.00
Missed travel connection $300.00
Missed departure $300.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional

Our World Wide Silver package is our premium package specifically tailored for those high-end travellers requiring comprehensive cover for any country world wide.

What is covered under Third Party, Fire and Theft Insurance?

Benefit Limit
Medical Expenses & Hospitalization Abroad $500,000.00
Emergency Medical Evacuation incase of illness or accident Real Expenses
Emergency Dental Care $650.00
Repatriation of Mortal Remains $50,000.00
Repatriation of Family member travelling with the insured $5,000.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $200.00 per day, max 10 days
Accidental Death $200,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $200,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $75.00 per day, max $7,500.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $2,000.00
Luggage Delay $350.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $250,000.00
Legal Defence Abroad $5,000.00
Journey Cancellation $5,000.00
Journey Curtailment $5,000.00
Delayed Departure $400.00
Missed travel connection $500.00
Missed departure $500.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional

Our Students Classic plan has been tailored for students studying abroad, requiring cover for emergency medical expenses worldwide, except the country of residence. Students can purchase plans for 6 months, 9 months or 12 months.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad €50,000.00
Emergency Medical Evacuation incase of illness or accident €30,000.00
Emergency Dental Care €400.00
Repatriation of Mortal Remains €10,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) €800.00
Loss of Passport, Driving license, National ID Card abroad €500.00
Compensation for in-flight loss of checked-in baggage €800.00
Winter Sports Cover Optional
+
Africa / Asia

Our Africa / Asia package is specifically tailored for those requiring cover for only these regions.

What’s covered

Benefit

Limit

Medical Expenses & Hospitalization Abroad $15,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care $450.00
Repatriation of Mortal Remains $25,000.00
Repatriation of Family member travelling with the insured $1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $85.00 per day, max 10 days
Accidental Death NIL
Accidental Partial Disablement NIL
Accidental Disablement NIL
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $30.00 per day, max $3,000.00
Loss of Passport, Driving license, National ID Card abroad $200.00
Compensation for in-flight loss of checked-in baggage $300.00
Luggage Delay $200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability NIL
Legal Defence Abroad NIL
Journey Cancellation NIL
Journey Curtailment NIL
Delayed Departure $180.00
Missed travel connection NIL
Missed departure NIL
Passive War Risk NIL
Terrorism NIL
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
+
Europe Basic

Our Europe Basic package is specifically tailored for those requiring cover for VISA purposes to Schengen countries.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad €30,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care €450.00
Repatriation of Mortal Remains €25,000.00
Repatriation of Family member travelling with the insured €1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and €85.00 per day, max 10 days
Accidental Death NIL
Accidental Partial Disablement NIL
Accidental Disablement NIL
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport €50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad €200.00
Compensation for in-flight loss of checked-in baggage €800.00
Luggage Delay €200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability NIL
Legal Defence Abroad NIL
Journey Cancellation NIL
Journey Curtailment NIL
Delayed Departure €180.00
Missed travel connection NIL
Missed departure NIL
Passive War Risk NIL
Terrorism NIL
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
+
Europe Plus

Our Europe Plus package is specifically tailored for those requiring enhanced cover for visit to European Countries.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad €80,000.00
Emergency Medical Evacuation incase of illness or accident Real expenses
Emergency Dental Care €450.00
Repatriation of Mortal Remains €25,000.00
Repatriation of Family member travelling with the insured €3,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and €100.00 per day, max 10 days
Accidental Death €25,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement €25,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport €50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad €500.00
Compensation for in-flight loss of checked-in baggage €1,500.00
Luggage Delay €200.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability €150,000.00
Legal Defence Abroad €2,500.00
Journey Cancellation €1,500.00
Journey Curtailment €1,500.00
Delayed Departure €250.00
Missed travel connection €200.00
Missed departure €200.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
+
World Wide Basic

Our World Wide Basic package is specifically tailored for those requiring cover for any country world wide.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad $100,000.00
Emergency Medical Evacuation incase of illness or accident $35,000.00
Emergency Dental Care $500.00
Repatriation of Mortal Remains $30,000.00
Repatriation of Family member travelling with the insured $1,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death $35,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $35,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $1,500.00
Luggage Delay $250.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $200,000.00
Legal Defence Abroad $3,500.00
Journey Cancellation $2,000.00
Journey Curtailment $2,000.00
Delayed Departure $300.00
Missed travel connection $300.00
Missed departure $300.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
+
World Wide Silver

Our World Wide Silver package is specifically tailored for those requiring additional cover for any country world wide.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad $225,000.00
Emergency Medical Evacuation incase of illness or accident $35,000.00
Emergency Dental Care $500.00
Repatriation of Mortal Remains $30,000.00
Repatriation of Family member travelling with the insured $3,500.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death $35,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $35,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $1,500.00
Luggage Delay $250.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $200,000.00
Legal Defence Abroad $3,500.00
Journey Cancellation $2,000.00
Journey Curtailment $2,000.00
Delayed Departure $300.00
Missed travel connection $300.00
Missed departure $300.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
+
World Wide Gold

Our World Wide Silver package is our premium package specifically tailored for those high-end travellers requiring comprehensive cover for any country world wide.

What is covered under Third Party, Fire and Theft Insurance?

Benefit Limit
Medical Expenses & Hospitalization Abroad $500,000.00
Emergency Medical Evacuation incase of illness or accident Real Expenses
Emergency Dental Care $650.00
Repatriation of Mortal Remains $50,000.00
Repatriation of Family member travelling with the insured $5,000.00
Emergency Return Home Following Death of a close Family member Same Class Ticket
Compassionate Emergency Visit Return Tickets in Economy class and $200.00 per day, max 10 days
Accidental Death $200,000.00
Accidental Partial Disablement % of principle sum as per scale
Accidental Disablement $200,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) Covered
Hijack in means of Public Transport $75.00 per day, max $7,500.00
Loss of Passport, Driving license, National ID Card abroad $500.00
Compensation for in-flight loss of checked-in baggage $2,000.00
Luggage Delay $350.00
Location and forwarding of baggage and personal belongings Actual cost
Advanced of bail bond Assistance only
Personal Civil Liability $250,000.00
Legal Defence Abroad $5,000.00
Journey Cancellation $5,000.00
Journey Curtailment $5,000.00
Delayed Departure $400.00
Missed travel connection $500.00
Missed departure $500.00
Passive War Risk Covered
Terrorism Covered
Winter Sports Cover Optional
Annual Multi-Trip Cover Optional
+
Students Classic

Our Students Classic plan has been tailored for students studying abroad, requiring cover for emergency medical expenses worldwide, except the country of residence. Students can purchase plans for 6 months, 9 months or 12 months.

What's covered

Benefit Limit
Medical Expenses & Hospitalization Abroad €50,000.00
Emergency Medical Evacuation incase of illness or accident €30,000.00
Emergency Dental Care €400.00
Repatriation of Mortal Remains €10,000.00
24 Hours Assistance Services Covered
Delivery of Medicines (services only) €800.00
Loss of Passport, Driving license, National ID Card abroad €500.00
Compensation for in-flight loss of checked-in baggage €800.00
Winter Sports Cover Optional

Goldstar claim process

No matter what your worry is, we’re here to help
explain the process, assess your claim fairly
and minimize the disruption to you with a transparent claims process.
READ MORE

How to make a claim

We have a number of options to help you make a 
claim quickly and effectively. Contact our dedicated claims team for advice on
an incident/claim.
Read more

Why choose us ?

Goldstar Insurance was IFM’s Best Insurance
Company in Uganda (2015) and has over
 the years consistently maintained a Global A+ Credit Rating
Read more

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INSURANCE POLICY

FAQ's

How do I make a claim?
Do I need Travel Insurance?
What if I don’t get a VISA?
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