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Cyber Crime Insurance Exclusions

GoldStar Insurance offers an unparalleled Cyber Crime Insurance policy designed to protect your business from a myriad of potential online threats. However, important to let you know what our policy does not cover.

Duplicate Coverage

While our Cyber Crime Insurance is robust, it will not duplicate the coverage of a Financial Institutions Financial Lines programme. 

This means it does not typically cater for Professional Liability – claims arising from failure to provide professional services to your clients/customers; and Financial Crime – theft of your own or customer/client assets/money.

Money Transfers

Our policy also does not cover Money Transfers under the Financial Crime Policy, nor does it protect against Market Fluctuation or state-sponsored activity/espionage.

Natural Catastrophes

Lastly, our standard Cyber Policy does not cover losses resulting from natural catastrophes that damage an organisation’s power source, such as landslides.

However, despite these exclusions, our Cyber Crime Insurance policy is comprehensive and designed to offer you excellent protection against most cyber threats.

Cyber Crime Insurance

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FAQ’s

You will need contents insurance, sometimes known as all risk cover, for items for which you require cover out with the home. Please provide details of these items at the time of quotation to ensure that the policy provided meets with your requirements.

Accidental Damage cover provides protection against costs incurred through damage that you, your family members or visitors may cause to the structure of your Building or to your Contents. Examples of incidents which would be covered under this extension include putting your foot through the loft floor damaging the ceiling below, leaving a tap running leading to water damage or carpet spillages. Such incidents would not be included under a policy taken out to cover Standard Perils only.

Additional charges will apply and in certain circumstances this cover might not be available.

Items kept in the garage or garden sheds will be covered under the Contents section of your policy provided you have included their value in the total sum insured declared. Limits may apply to the amount that can be claimed for theft of items taken from outbuildings and additional charges may be made for certain items such as ride on mowers. Cover for motor vehicles and motorcycles is excluded. Please declare your requirements for cover kept in outbuildings at the time of quotation to ensure that the policy provided meets with your requirements.

In most cases you will need to arrange cover for your own contents and personal possessions. Please refer to your tenancy agreement to check what, if any cover is provided by your landlord.

An excess is the amount a policyholder is required to pay towards the cost of any claim. You may be asked to pay this amount to a company that has carried out repairs on behalf of your insurer, or alternatively the sum will be deducted from any settlement received.

Tips:

Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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