Goldstar Insurance

Goldstar is one of the leading General Insurance Companies in Uganda. We provide all types of Non-Life Insurance services to industrial, commercial, professional firms, Government institutions, individuals and other enterprises throughout Uganda.

Goldstar was incorporated in 1996 and has continued to be at the forefront of the Insurance industry in Uganda, delivering on our promises.

We combine the knowledge of our specialist team, the agility of a Ugandan business, and the scale and experience of our international partners.

Our principles help us to stand out, while driving us to serve our clients better.

Our Purpose

People First

Goldstar is committed to keeping up with the ever-changing needs of our customers, and anticipating their needs for the future. 

Proudly Independent

Our independence allows us to act fast while making decisions for the long-term aims of our business and customers. 

Expertise

Our investments in technology, Global partnerships and specialist teams enable us to handle even the most challenging risks.

Simplify for our Customers

Our business is focused on customer service We provide an experience free from complexity, in a language that you understand.

Our vision

“To be an insurer of distinction, renowned and respected for unequaled customer service delivery”

We aim to be the leading and most respected insurance company in Uganda. We will achieve this by focusing on the needs of our customers and our society, thereby delivering long-term sustainable value to all our stakeholders. Our guiding principle has always been to ensure we have a strong and solid financial base to ensure we meet our obligations to customers.

Our Values

Customer Care and Satisfaction

Prompt Service Delivery

Sustainability

Social Conscience

Professionalism 

Teamwork

Profitability

Our Mission Statement

SAFEGUARD • STRENGTHEN • SERVE
To safeguard all stakeholders’ interests, continue Strengthening our resources so as to be of Service to all.

We believe that, to truly deliver for our people and our clients, we have to think long term. Quick wins and short-term solutions only go so far – it’s by looking to the future that we will build a company to last. base to ensure we meet our obligations to customers.

Our Foundation Is Based On Four Pillars

Strong And Solid Financial Base 

We believe in maintaining capital reserves in excess of the minimum stipulated by the regulator to ensure we meet our financial obligations and keep our promises to our clients.

Sound Reinsurance Support And Backing

We only use Reinsurers that are rated by reputable rating agencies to ensure our clients interests are protected.

Prudent Underwriting

Our aim is to ensure we build a sustainable business to ensure longevity and protection to our clients. Our focus is not just on top line production, our disciplined underwriting approach contributes to our solid financial foundation.

Professional, Experienced And Highly Skilled Staff

With strong local and international experience and insight, highly skilled management team and courteous staff, we remain one of the most preferred insurers in the country today.

AA (Financial Strength)

Global Credit Rating Co

View Here

HEAD QUARTERS

Kampala, Uganda

UGX 69 Billion

Claims Paid
in the last 5 years

394.2%

International Solvency Ratio:  2023

191%

Liquidity Ratio:

2023

296%

Capital Adequacy Ratio:

 2023

UGX 81.7 Billion

Total Assets:

2023

UGX 39.6 Billion

Gross Premium Income:

2023

UGX 4.2 Billion

Profit Before Tax:

2023

68.4%

Reinsurance Ratio:

2023

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