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Buildings Insurance Exclusions

GoldStar Buildings Insurance is an exceptional option for most Ugandans, but it’s crucial to understand what’s not covered by the policy.

Rot Or Frost Damage

While it offers comprehensive protection for many circumstances, it doesn’t cover damage caused by wet rot, dry rot, or frost damage. 

Wear And Tear

Additionally, any damage that accumulates over time isn’t covered. 

Poor Workmanship Or Design

If you’re experiencing issues due to poor workmanship or faulty design. In that case, those claims won’t be covered by this policy either.

However, most of these exclusions are standard across most insurance policies. The GoldStar Buildings Insurance policy still provides ample protection for your building against many unforeseen events. 

Ensure you understand what’s not covered to make an informed decision. Remember, GoldStar is here to help safeguard your valuable assets.

Commercial Property Insurance

Other types of insurance cover

Home Insurance

Home Insurance

Home Insurance (Domestic Package) from Goldstar is comprehensive cover to protect your residential premises against various risks. Your home, as well as everything inside of it…

Motor Cycle insurance

Motor Cycle Insurance

We offer a range of options on Comprehensive Private Motor Cycle insurance so you can customize it to your individual needs.

Motor Insurance Commercial

Car insurance

Car insurance protects your vehicle from unforeseen risks and provides protection against the losses incurred.

FAQ’s

You will need contents insurance, sometimes known as all risk cover, for items for which you require cover out with the home. Please provide details of these items at the time of quotation to ensure that the policy provided meets with your requirements.

Accidental Damage cover provides protection against costs incurred through damage that you, your family members or visitors may cause to the structure of your Building or to your Contents. Examples of incidents which would be covered under this extension include putting your foot through the loft floor damaging the ceiling below, leaving a tap running leading to water damage or carpet spillages. Such incidents would not be included under a policy taken out to cover Standard Perils only.

Additional charges will apply and in certain circumstances this cover might not be available.

Items kept in the garage or garden sheds will be covered under the Contents section of your policy provided you have included their value in the total sum insured declared. Limits may apply to the amount that can be claimed for theft of items taken from outbuildings and additional charges may be made for certain items such as ride on mowers. Cover for motor vehicles and motorcycles is excluded. Please declare your requirements for cover kept in outbuildings at the time of quotation to ensure that the policy provided meets with your requirements.

In most cases you will need to arrange cover for your own contents and personal possessions. Please refer to your tenancy agreement to check what, if any cover is provided by your landlord.

An excess is the amount a policyholder is required to pay towards the cost of any claim. You may be asked to pay this amount to a company that has carried out repairs on behalf of your insurer, or alternatively the sum will be deducted from any settlement received.

Tips:

Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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