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Corporate Travel Insurance Exclusions

At GoldStar, we pride ourselves on our transparency and want to ensure you are fully informed about our Corporate Travel Insurance policies. It’s important to understand that certain exclusions apply to our coverage.

Pre-Existing Medical Conditions

Firstly, any pre-existing medical conditions are not covered under this insurance policy. It’s crucial to disclose any such conditions during the application process for an accurate assessment of your coverage options.

Natural Disasters

Additionally, all claims stemming from natural disasters such as floods, earthquakes, landslides, and volcanic eruptions are typically excluded. This also accounts for any extraordinary atmospheric, meteorological, seismic, or geological phenomena that might result in a natural disaster. Epidemics and pandemics are also expressly excluded. Please note that specific exceptions may be outlined in the policy document.

High Risk Activities

Our policy does not cover incidents that occur while engaging in high-risk sports or activities. This includes, but is not limited to, motor racing or motorcycle racing, big game hunting outside of European territory, underwater diving using artificial lung, navigation in international waters in craft not intended for public transport of passengers, horse riding, climbing, and boxing. Other excluded activities include wrestling, martial arts, parachuting, hot air ballooning, free falling, gliding, or any other sport or recreational activity known to carry a high level of risk.

It’s important to us that you understand these exclusions so you can make an informed decision about your insurance needs. At GoldStar, we are always here to help answer any questions you may have.

Goldstar Insurance offers award winning Travel Insurance at the most competitive rates. With our Corporate Travel Insurance program, you simply specify the number of days of travel per year and you can share the days amongst your employees – all you have to do is declare the names when they are travelling.

We have a range of options so you can choose the cover that is right for your employees.

Our Corporate Plan Basic is designed for companies needing basic travel insurance for their employees.

What’s covered
Benefit Limit
A. Emergency Medical Assistance
Medical Expenses and Hospitalization abroad €180,000.00
Excess €180.00
Emergency Medical Evacuation €18,000.00
Follow Up Treatment in Uganda €450.00
Emergency Optical and Dental Care €360.00
Repatriation of Mortal Remains €18,000.00
Burial / Coffin Expenses €1,800.00
Repatriation of Accompanying Family Member €3,150.00
Emergency Return Home following the death of a close relative €1,350.00
Accompanying Family Member Return tickets in economy class and €100.00 per day, max €1,000.00 for accommodation expenses
B. Personal Assistance Services
24 Hours Assistance Services Unlimited
Advance of bail bond €18,000.00
Legal Defense €1,350 .00
Delivery of Medicines Unlimited – Service Only
Alternative Employee / Resumption of Assignment €2,250.00
Hijack on Public Conveyance €250.00 per hour up to €20,000.00
C. Losses & Delays
Loss of passport, Driving License, National Identity Card abroad €450.00
Compensation for in-flight loss/theft of checked-in baggage €900.00
Compensation for delay on Luggage arrival (more than 6 hours) €225.00
Delayed Departure (more than 4 hours) – incurred expenses €500.00
Delayed Departure (more than 4 hours) – incurred expenses €500.00
D. Personal Accident in Means of Public Transport
Accidental Death occurred in Means of Public Transport €22,500.00
Permanent Disability % of principal sum as per scale
Permanent Total Disability €22,500.00
E. Civil Liability Benefits
Personal Civil Liability €90,000.00

Our Corporate Plan Premium is designed for companies needing premium travel insurance for their employees.

What's covered
Benefit Limit
A. Emergency Medical Assistance
Medical Expenses and Hospitalization abroad €300,000.00
Emergency Medical Evacuation €50,000.00
Follow Up Treatment in Uganda €1,500.00
Emergency Optical and Dental Care €400.00
Repatriation of Mortal Remains €50,000.00
Burial / Coffin Expenses €2,000.00
Repatriation of Accompanying Family Member €5,000.00
Emergency Return Home following the death of a close relative €5,000.00
Accompanying Family Member / Compassionate Emergency Visit Return tickets in economy class and $100.00 per day, max $1,000.00 for accommodation expenses
Daily Hospital Cash Benefit ($30 per day) $600.00
B. Personal Assistance Services
24 Hours Assistance Services Unlimited
Advance of bail bond €20,000.00
Legal Expenses €1,500.00
Delivery of Urgent Messages Unlimited – Service Only
Delivery of Medicines Unlimited – Service Only
Alternative Employee / Resumption of Assignment €2,500.00
Hijack on Public Conveyance €250.00 per hour up to €20,000.00
C. Losses & Delays
Loss of Documents and Payment Cards €1,500.00
Compensation for in-flight loss/theft of checked-in baggage €2,000.00
Delayed Departure (more than 4 hours) – incurred expenses €500.00
Delayed Departure (more than 4 hours) – incurred expenses €500.00
D. Cancellation or Curtailment
Cancellation Expenses or Curtailment €2,000.00
E. Personal Accident in Means of Public Transport
Accidental Death occurred in Means of Public Transport €30,000.00
Permanent Disability % of principal sum as per scale
Permanent Total Disability €30,000.00
F. Civil Liability Benefits
Personal Civil Liability €150,000.00
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FAQ’s

You will need contents insurance, sometimes known as all risk cover, for items for which you require cover out with the home. Please provide details of these items at the time of quotation to ensure that the policy provided meets with your requirements.

Accidental Damage cover provides protection against costs incurred through damage that you, your family members or visitors may cause to the structure of your Building or to your Contents. Examples of incidents which would be covered under this extension include putting your foot through the loft floor damaging the ceiling below, leaving a tap running leading to water damage or carpet spillages. Such incidents would not be included under a policy taken out to cover Standard Perils only.

Additional charges will apply and in certain circumstances this cover might not be available.

Items kept in the garage or garden sheds will be covered under the Contents section of your policy provided you have included their value in the total sum insured declared. Limits may apply to the amount that can be claimed for theft of items taken from outbuildings and additional charges may be made for certain items such as ride on mowers. Cover for motor vehicles and motorcycles is excluded. Please declare your requirements for cover kept in outbuildings at the time of quotation to ensure that the policy provided meets with your requirements.

In most cases you will need to arrange cover for your own contents and personal possessions. Please refer to your tenancy agreement to check what, if any cover is provided by your landlord.

An excess is the amount a policyholder is required to pay towards the cost of any claim. You may be asked to pay this amount to a company that has carried out repairs on behalf of your insurer, or alternatively the sum will be deducted from any settlement received.

Tips:

Goldstar claim process

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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