Frequently Asked Questions
You can call us on 0414 250 110 or alternatively you can email us on claims@goldstarinsurance.com
One of our claims advisors will be happy to assist to take your claim forward.
Goldstar is one of the leading Non-Life Insurance Companies in Uganda.
Goldstar has been in business for over 27 Years with a strong financial base and balance sheet, to give customers comfort that if they have a claim, Goldstar can quickly resolve it.
Insurance is a mechanism through which a person transfers a risk (s) to a professional risk carrier in this case, an insurance company at a consideration called premium. The insurance company in return promises to compensate the policyholder/insured when a loss occurs.
Insurance has parties to it. The first party, is the owner of the vehicle or property. The second party is the Insurance Company and the third party is any other person who may be affected by the contract/policy.
Third party policy covers the following risks: Death or injury to a third party
- Natural calamities
- Man-made calamities
- Personal accident
- Third party legal liability
- Any permanent injury /death of:
- a person
- Any damage caused to property
For Transfer of Insurance from one owner to another you need to submit the below mentioned documents.
- Current policy document
- Formal consent from the current insured to change the ownership of the insurance
- New application form with KYC details and payment of any additional premium if applicable
You will need All Risks Insurance cover, which covers all items including if they are portable Worldwide.
It is important to declare the full details of each item, including serial numbers, to ensure the cover fits your needs.
Amount of your claim that you agree to pay before the insurer pays the rest.
Insurance is a mechanism through which a person transfers a risk (s) to a professional risk carrier in this case, an insurance company at a consideration called premium. The insurance company in return promises to compensate the policyholder/insured when a loss occurs.
How to make a claim!
We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.
