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Home Insurance Exclusions

GoldStar’s Home Insurance is an excellent choice for all homeowners. 

It offers comprehensive coverage to safeguard your home against unforeseen events. However, like all insurance policies, there are exclusions you should consider.

Rot

GoldStar’s house and contents insurance policy, for instance, doesn’t cover certain types of damage such as wet rot, dry rot or frost damage.

Wear And Tear

Damage  to the home that has occurred over time is not covered by home insurance. 

Workmanship Or Design

It also doesn’t cover claims related to poor workmanship or faulty design.

Repairs Or Faults

Any costs associated with repairing breakdowns or faults won’t be shouldered by the policy either.

Lost Items

Although the policy covers a wide range of events, it doesn’t extend to misplacing or accidentally losing items.

Certain Vehicles

Lastly, the GoldStar home insurance policy doesn’t cover motorised vehicles, aircrafts, caravans or watercrafts of any kind.

Therefore, while GoldStar gives you a significant safety cushion against many risks, it’s important to consider these exclusions when making your decision. Ensure that the policy suits your unique needs and circumstances.

Home Insurance

Other types of insurance cover

Group Personal Accident Insurance

Group Personal Accident

Group Personal Accident policy that protects the insured’s throughout the day, even during the course of employment.

Motor Cycle insurance

Motor Cycle Insurance

We offer a range of options on Comprehensive Private Motor Cycle insurance so you can customize it to your individual needs.

Motor Insurance Commercial

Car insurance

Car insurance protects your vehicle from unforeseen risks and provides protection against the losses incurred.

FAQ’s

You will need contents insurance, sometimes known as all risk cover, for items for which you require cover out with the home. Please provide details of these items at the time of quotation to ensure that the policy provided meets with your requirements.

Accidental Damage cover provides protection against costs incurred through damage that you, your family members or visitors may cause to the structure of your Building or to your Contents. Examples of incidents which would be covered under this extension include putting your foot through the loft floor damaging the ceiling below, leaving a tap running leading to water damage or carpet spillages. Such incidents would not be included under a policy taken out to cover Standard Perils only.

Additional charges will apply and in certain circumstances this cover might not be available.

Items kept in the garage or garden sheds will be covered under the Contents section of your policy provided you have included their value in the total sum insured declared. Limits may apply to the amount that can be claimed for theft of items taken from outbuildings and additional charges may be made for certain items such as ride on mowers. Cover for motor vehicles and motorcycles is excluded. Please declare your requirements for cover kept in outbuildings at the time of quotation to ensure that the policy provided meets with your requirements.

In most cases you will need to arrange cover for your own contents and personal possessions. Please refer to your tenancy agreement to check what, if any cover is provided by your landlord.

An excess is the amount a policyholder is required to pay towards the cost of any claim. You may be asked to pay this amount to a company that has carried out repairs on behalf of your insurer, or alternatively the sum will be deducted from any settlement received.

Tips:

Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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