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Commercial Motor Insurance Exclusions

At GoldStar Insurance, we pride ourselves on our transparency and commitment to addressing the specific needs of your business

Our motor insurance commercial plans are designed to provide a wide range of coverage, but as with any plan, there are certain exclusions.

Comprehensive

We are not able to cover events such as electrical breakdowns, including problems related to on-board computers and other electrical components. 

Tyre-related issues, such as punctures, cuts, and bursts – even those caused by braking, aren’t included in the plan coverage. 

Lastly, a potential decrease in your vehicle’s resale value following a repair is not covered.

Motor Third Party Fire And Theft

This policy does not cover any damages to your own vehicle from an accident.

In the unfortunate event of an accident, any of your medical expenses from your injuries will not be covered.

Any loss or damage incurred to your personal belongings is not covered under this plan.

This policy doesn’t cover replacements of locks, transmitters, and immobilisers if your keys are lost or stolen.

Costs for repairing or replacing glass are not included in this plan.

Motor Third Party And Motor Third Party Enhanced Plans

Damages to your own vehicle from fire or theft are not covered under these plans. 

No cover also applies to any medical expenses incurred by you in case of accidents. 

Personal belongings that might be lost or damaged during an accident are not covered. 

Replacement locks, transmitters, and immobilisers if your keys are lost or stolen are also not covered.

Lastly, repair or replacement of glass are not included in these plans either.

Motor Insurance

Other types of insurance cover

Group Personal Accident Insurance

Group Personal Accident

Group Personal Accident policy that protects the insured’s throughout the day, even during the course of employment.

Motor Cycle insurance

Motor Cycle Insurance

We offer a range of options on Comprehensive Private Motor Cycle insurance so you can customize it to your individual needs.

Home Insurance

Home Insurance

Home Insurance (Domestic Package) from Goldstar is comprehensive cover to protect your residential premises against various risks.

FAQ’s

Insurance has parties to it. The first party, is the owner of the vehicle. The second party, the Insurance Company and the third party is any other person who may be affected by the contract.

The buyer can get the policy transferred in his name by applying to the insurance company in which case an endorsement is made to the policy.

You can cancel your policy and the buyer can buy a new policy. You will get a refund for the unexpired / unused period provided there is no claim on the policy.

Third party policy covers the following risks: Death or injury to a third party

Comprehensive insurance policy covers your vehicle against following risks:

  • Natural calamities
  • Man-made calamities
  • Personal accident
  • Third party legal liability
  • Any permanent injury /death of a person
  • Any damage caused to property

You can still renew your policy after your vehicle inspection is complete. Insurance companies may apply additional loading on premium if policy had expired 45-days earlier.

Yes, you can but your vehicle needs to be inspected before it can be renewed to comprehensive policy.

For Transfer of Insurance from one owner to another you need to submit the below mentioned documents.

  • Old policy document
  • Previous insurance policy
  • New application form

If you are buying a new car and want to transfer your existing policy over, you would need to contact us at our customer services department and amend your current policy. There may be a variation in price and a change in underwriting criteria for the new car.

Sale letter of your old car and Third Party insurance cover for old car will be required.

Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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