Travel Insurance

When planning a trip, whether domestically or internationally, one crucial aspect that often gets overlooked is travel insurance. We aim to shed light on what travel insurance is and why it’s important for Ugandan travelers.

What is Travel Insurance?

Understanding Travel Insurance is crucial for anyone planning a journey, whether domestically or overseas.

Travel Insurance, also known as trip insurance or travel health insurance, is a safety net that responds to the unpredictable nature of travel, providing you with protection for losses that may occur while on your adventure. As journeys increase around the globe, so does the necessary safety measures and Travel Insurance has become one of those essential needs.

Worldwide travel insurance is your guard against many risks that could potentially ruin not only your trip but also your financial stability. Major countries such as the Schengen region, Canada, USA, Australia and more now require proof of overseas travel insurance when applying for a Visa. It stands as a testament to its importance.

Even when not a legal requirement, it is always a smart choice to have holiday travel Insurance. The costs of medical emergencies in foreign countries can be steep, potentially leaving you with exorbitant bills.

Comprehensive travel insurance provides protection against a multitude of risks, the most common ones being medical emergencies, trip cancellations, interruptions, lost or damaged baggage, and baggage delays.

What Does Travel Insurance Cover?

Understanding what travel insurance covers can help you make an informed decision when choosing the right policy.

We understand that travel should be about freedom, excitement and unforgettable experiences. In an ideal world, all trips would go as planned without a hitch. But let’s face it, unpredictable events can sometimes turn your dream vacation into a nightmare. From missed flights and lost luggage, to unexpected health emergencies, the unexpected can strike at any time.

That’s where Goldstar’s Travel Insurance comes into play! Our award-winning travel insurance policies offer you protection, comfort, and peace of mind, so that you can focus on what’s most important – enjoying your journey.

Travelling to the Schengen area? Remember, schengen travel insurance is mandatory. But don’t worry, we’ve got you covered with our 24/7 worldwide assistance. You can rest easy knowing that wherever you are in the world, GoldStar is just a call away.

Each Travel Insurance policy with GoldStar is as unique as your journey. It begins from the day of your travel and lasts until the time you return to your home in Uganda. It provides comprehensive coverage to ensure that no emergency, big or small, can ruin your adventure in another country.

Travel smart with GoldStar Insurance, because every journey should be about making memories, not worrying about what-ifs.

We offer a spectrum of options for you to choose from, because everyone has different needs when it comes to travel insurance. We also have an annual multi-trip cover for frequent flyers for a single premium.

Here are the coverages included in our holiday travel insurance plans:

Africa / Asia

Our Africa / Asia package is specifically tailored for those requiring cover for only these regions.

What’s covered

Benefit	Limit
Medical Expenses & Hospitalization Abroad (including COVID-19)	$15,000.00
Emergency Medical Evacuation incase of illness or accident	Real expenses
Emergency Dental Care	$450.00
Repatriation of Mortal Remains	$25,000.00
Repatriation of Family member travelling with the insured	$1,500.00
Emergency Return Home Following Death of a close Family member	Same Class Ticket
Compassionate Emergency Visit	Return Tickets in Economy class and $85.00 per day, max 10 days
Accidental Death	NIL
Accidental Partial Disablement	NIL
Accidental Disablement	NIL
24 Hours Assistance Services	Covered
Delivery of Medicines (services only)	Covered
Hijack in means of Public Transport	$30.00 per day, max $3,000.00
Loss of Passport, Driving license, National ID Card abroad	$200.00
Compensation for in-flight loss of checked-in baggage	$300.00
Luggage Delay	$200.00
Location and forwarding of baggage and personal belongings	Actual cost
Advanced of bail bond	Assistance only
Personal Civil Liability	NIL
Legal Defence Abroad	NIL
Journey Cancellation	NIL
Journey Curtailment	NIL
Delayed Departure	$180.00
Missed travel connection	NIL
Missed departure	NIL
Passive War Risk	NIL
Terrorism	NIL
Winter Sports Cover	Optional
Annual Multi-Trip Cover	Optional
Compulsory Quarantine due to Diagnosed COVID-19	€80 per day / max 14 days

Europe Basic

Our Europe Basic package is specifically tailored for those requiring cover for VISA purposes to Schengen countries.

What's covered

Benefit	Limit
Medical Expenses & Hospitalization Abroad (including COVID-19)	€30,000.00
Emergency Medical Evacuation incase of illness or accident	Real expenses
Emergency Dental Care	€450.00
Repatriation of Mortal Remains	€25,000.00
Repatriation of Family member travelling with the insured	€1,500.00
Emergency Return Home Following Death of a close Family member	Same Class Ticket
Compassionate Emergency Visit	Return Tickets in Economy class and €85.00 per day, max 10 days
Accidental Death	NIL
Accidental Partial Disablement	NIL
Accidental Disablement	NIL
24 Hours Assistance Services	Covered
Delivery of Medicines (services only)	Covered
Hijack in means of Public Transport	€50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad	€200.00
Compensation for in-flight loss of checked-in baggage	€800.00
Luggage Delay	€200.00
Location and forwarding of baggage and personal belongings	Actual cost
Advanced of bail bond	Assistance only
Personal Civil Liability	NIL
Legal Defence Abroad	NIL
Journey Cancellation	NIL
Journey Curtailment	NIL
Delayed Departure	€180.00
Missed travel connection	NIL
Missed departure	NIL
Passive War Risk	NIL
Terrorism	NIL
Winter Sports Cover	Optional
Annual Multi-Trip Cover	Optional
Compulsory Quarantine due to Diagnosed COVID-19	€80 per day / max 14 days

Europe Plus

Our Europe Plus package is specifically tailored for those requiring enhanced cover for visit to European Countries.

What's covered

Benefit	Limit
Medical Expenses & Hospitalization Abroad (including COVID-19)	€80,000.00
Emergency Medical Evacuation incase of illness or accident	Real expenses
Emergency Dental Care	€450.00
Repatriation of Mortal Remains	€25,000.00
Repatriation of Family member travelling with the insured	€3,500.00
Emergency Return Home Following Death of a close Family member	Same Class Ticket
Compassionate Emergency Visit	Return Tickets in Economy class and €100.00 per day, max 10 days
Accidental Death	€25,000.00
Accidental Partial Disablement	% of principle sum as per scale
Accidental Disablement	€25,000.00
24 Hours Assistance Services	Covered
Delivery of Medicines (services only)	Covered
Hijack in means of Public Transport	€50.00 per day, max €3,000.00
Loss of Passport, Driving license, National ID Card abroad	€500.00
Compensation for in-flight loss of checked-in baggage	€1,500.00
Luggage Delay	€200.00
Location and forwarding of baggage and personal belongings	Actual cost
Advanced of bail bond	Assistance only
Personal Civil Liability	€150,000.00
Legal Defence Abroad	€2,500.00
Journey Cancellation	€1,500.00
Journey Curtailment	€1,500.00
Delayed Departure	€250.00
Missed travel connection	€200.00
Missed departure	€200.00
Passive War Risk	Covered
Terrorism	Covered
Winter Sports Cover	Optional
Annual Multi-Trip Cover	Optional
Compulsory Quarantine due to Diagnosed COVID-19	€80 per day / max 14 days

World Wide Basic

Our World Wide Basic package is specifically tailored for those requiring cover for any country world wide.

What's covered

Benefit	Limit
Medical Expenses & Hospitalization Abroad (including COVID-19)	$100,000.00
Emergency Medical Evacuation incase of illness or accident	$35,000.00
Emergency Dental Care	$500.00
Repatriation of Mortal Remains	$30,000.00
Repatriation of Family member travelling with the insured	$1,500.00
Emergency Return Home Following Death of a close Family member	Same Class Ticket
Compassionate Emergency Visit	Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death	$35,000.00
Accidental Partial Disablement	% of principle sum as per scale
Accidental Disablement	$35,000.00
24 Hours Assistance Services	Covered
Delivery of Medicines (services only)	Covered
Hijack in means of Public Transport	$50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad	$500.00
Compensation for in-flight loss of checked-in baggage	$1,500.00
Luggage Delay	$250.00
Location and forwarding of baggage and personal belongings	Actual cost
Advanced of bail bond	Assistance only
Personal Civil Liability	$200,000.00
Legal Defence Abroad	$3,500.00
Journey Cancellation	$2,000.00
Journey Curtailment	$2,000.00
Delayed Departure	$300.00
Missed travel connection	$300.00
Missed departure	$300.00
Passive War Risk	Covered
Terrorism	Covered
Winter Sports Cover	Optional
Annual Multi-Trip Cover	Optional
Compulsory Quarantine due to Diagnosed COVID-19	€80 per day / max 14 days

World Wide Silver

Our World Wide Silver package is specifically tailored for those requiring additional cover for any country world wide.

What's covered

Benefit	Limit
Medical Expenses & Hospitalization Abroad (including COVID-19)	$225,000.00
Emergency Medical Evacuation incase of illness or accident	$35,000.00
Emergency Dental Care	$500.00
Repatriation of Mortal Remains	$30,000.00
Repatriation of Family member travelling with the insured	$3,500.00
Emergency Return Home Following Death of a close Family member	Same Class Ticket
Compassionate Emergency Visit	Return Tickets in Economy class and $100.00 per day, max 10 days
Accidental Death	$35,000.00
Accidental Partial Disablement	% of principle sum as per scale
Accidental Disablement	$35,000.00
24 Hours Assistance Services	Covered
Delivery of Medicines (services only)	Covered
Hijack in means of Public Transport	$50.00 per day, max $5,000.00
Loss of Passport, Driving license, National ID Card abroad	$500.00
Compensation for in-flight loss of checked-in baggage	$1,500.00
Luggage Delay	$250.00
Location and forwarding of baggage and personal belongings	Actual cost
Advanced of bail bond	Assistance only
Personal Civil Liability	$200,000.00
Legal Defence Abroad	$3,500.00
Journey Cancellation	$2,000.00
Journey Curtailment	$2,000.00
Delayed Departure	$300.00
Missed travel connection	$300.00
Missed departure	$300.00
Passive War Risk	Covered
Terrorism	Covered
Winter Sports Cover	Optional
Annual Multi-Trip Cover	Optional
Compulsory Quarantine due to Diagnosed COVID-19	€80 per day / max 14 days

World Wide Gold

Our World Wide Silver package is our premium package specifically tailored for those high-end travellers requiring comprehensive cover for any country world wide.

What is covered under Third Party, Fire and Theft Insurance?

Benefit	Limit
Medical Expenses & Hospitalization Abroad (including COVID-19)	$500,000.00
Emergency Medical Evacuation incase of illness or accident	Real Expenses
Emergency Dental Care	$650.00
Repatriation of Mortal Remains	$50,000.00
Repatriation of Family member travelling with the insured	$5,000.00
Emergency Return Home Following Death of a close Family member	Same Class Ticket
Compassionate Emergency Visit	Return Tickets in Economy class and $200.00 per day, max 10 days
Accidental Death	$200,000.00
Accidental Partial Disablement	% of principle sum as per scale
Accidental Disablement	$200,000.00
24 Hours Assistance Services	Covered
Delivery of Medicines (services only)	Covered
Hijack in means of Public Transport	$75.00 per day, max $7,500.00
Loss of Passport, Driving license, National ID Card abroad	$500.00
Compensation for in-flight loss of checked-in baggage	$2,000.00
Luggage Delay	$350.00
Location and forwarding of baggage and personal belongings	Actual cost
Advanced of bail bond	Assistance only
Personal Civil Liability	$250,000.00
Legal Defence Abroad	$5,000.00
Journey Cancellation	$5,000.00
Journey Curtailment	$5,000.00
Delayed Departure	$400.00
Missed travel connection	$500.00
Missed departure	$500.00
Passive War Risk	Covered
Terrorism	Covered
Winter Sports Cover	Optional
Annual Multi-Trip Cover	Optional
Compulsory Quarantine due to Diagnosed COVID-19	€80 per day / max 14 days

Students Classic

Our Students Classic plan has been tailored for students studying abroad, requiring cover for emergency medical expenses worldwide, except the country of residence. Students can purchase plans for 6 months, 9 months or 12 months.

It is one of the best student travel insurance policies around and will give you complete peace of mind.

What's covered

Benefit	Limit
Medical Expenses & Hospitalization Abroad (including COVID-19)	€50,000.00
Emergency Medical Evacuation incase of illness or accident	€30,000.00
Emergency Dental Care	€400.00
Repatriation of Mortal Remains	€10,000.00
24 Hours Assistance Services	Covered
Delivery of Medicines (services only)	€800.00
Loss of Passport, Driving license, National ID Card abroad	€500.00
Compensation for in-flight loss of checked-in baggage	€800.00
Winter Sports Cover	Optional
Compulsory Quarantine due to Diagnosed COVID-19	€80 per day / max 14 days

Choose GoldStar's Travel Insurance

Choose GoldStar for comprehensive travel insurance coverage that suits your lifestyle. Set off on your adventures with the confidence that GoldStar has your back. Embark on your journey, collect moments, and leave all worries behind with GoldStar Insurance.

Buy your travel insurance policy from GoldStar knowing that we are one of the best international travel insurance companies in Uganda.

In order to make an informed decision about choosing GoldStar’s Travel Insurance, have a look at the Key Considerations to think about and the Exclusions that apply to this insurance policy.

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FAQ’s

How do I make a claim?

On your insurance certificate there is an assistance number and email address which you can contact 24 hours a day 7 days a week, from anywhere in the world. The support line will guide you in the event of an incident and help you resolve it quickly and hassle free.

Do I need Travel Insurance?

Travel Insurance is mandatory in Schengen region so it is certainly required. In addition, it covers Emergency Medical Expenses so that in the event of injury or accident while abroad you will not be faced with uncertain medical bills.

What if I don’t get a VISA?

We can only offer refunds if a VISA application is rejected, only if supporting evidence from the relevant Embassy confirms the VISA was rejected.

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Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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+256 41 4250110

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+256 41 4250110

marketing@goldstarinsurance.com

Contact Us

Plot 38 Kampala Road, Crane Chambers, Kampala

+256 41 4250110

marketing@goldstarinsurance.com

What is Travel Insurance?

What Does Travel Insurance Cover?

What’s covered

What's covered

What's covered

What's covered

What's covered

What is covered under Third Party, Fire and Theft Insurance?

What's covered

Choose GoldStar's Travel Insurance

Other types of insurance cover

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Car insurance

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