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Private Motor Insurance Exclusions

GoldStar Insurance’s Private Motor insurance policies don’t cover everything, but they focus on what really matters to you.

Here are the exclusions for each of our Private Motor Insurance Plans:

Bear in mind that certain aspects such as mechanical and electrical breakdowns which include on-board computers and electrical components, tyre-related problems, and loss in resale value after repair are not covered. 

However, our policy goes a long way in ensuring your protection against unforeseen accidents and repairs, giving you confidence every time you start your journey.

While our Third Party Private Motor insurance policy doesn't cover damage, fire or theft of your own vehicle, your medical expenses if you’ve been injured in an accident, loss or damage of personal belongings, replacement of locks or repair or replacement of glass, these exclusions are designed to keep your policy affordable.

Remember, an insurance policy isn't a one-size-fits-all solution. Our objective is to provide you with the cover you need at a price you can afford. 

That's why we also offer comprehensive insurance policies that provide wider cover. Take your time to consider what risks you are exposed to and choose a policy that meets your requirements.

GoldStar's Third Party Enhanced Private Motor insurance policy doesn't cover damage, fire or theft of your own vehicle, your medical expenses if you’ve been injured in an accident, loss or damage of personal belongings, replacement of locks or repair or replacement of glass, these exclusions are designed to keep your policy affordable.

Remember, an insurance policy isn't a one-size-fits-all solution. Our objective is to provide you with the cover you need at a price you can afford. 

That's why we also offer comprehensive insurance policies that provide wider cover. Take your time to consider what risks you are exposed to and choose a policy that meets your requirements.

At GoldStar, we understand that every individual's needs are unique and as such, have crafted different insurance covers to suit you perfectly. 

While our policy predominantly covers third party liabilities, fire and theft, it is essential to be aware of aspects that the policy does not cover.

These include own damage or harm to your vehicle as a result of an accident, medical expenses post-accident, personal belongings' loss or damage, the cost associated with replacing locks, transmitters, and immobilisers if your keys are lost or stolen, and repair or replacement of glass.

Understanding what is not covered helps you make an informed decision and plan better. So, if your needs align with our coverage, come aboard and let's sail together on this journey of assurance. With GoldStar Insurance Co. Ltd, you are always in safe hands.

Motor Insurance

Other types of insurance cover

Group Personal Accident Insurance

Group Personal Accident

Group Personal Accident policy that protects the insured’s throughout the day, even during the course of employment.

Motor Cycle insurance

Motor Cycle Insurance

We offer a range of options on Comprehensive Private Motor Cycle insurance so you can customize it to your individual needs.

Home Insurance

Home Insurance

Home Insurance (Domestic Package) from Goldstar is comprehensive cover to protect your residential premises against various risks.

FAQ’s

Insurance has parties to it. The first party, is the owner of the vehicle. The second party, the Insurance Company and the third party is any other person who may be affected by the contract.

The buyer can get the policy transferred in his name by applying to the insurance company in which case an endorsement is made to the policy.

You can cancel your policy and the buyer can buy a new policy. You will get a refund for the unexpired / unused period provided there is no claim on the policy.

Third party policy covers the following risks: Death or injury to a third party

Comprehensive insurance policy covers your vehicle against following risks:

  • Natural calamities
  • Man-made calamities
  • Personal accident
  • Third party legal liability
  • Any permanent injury /death of a person
  • Any damage caused to property

You can still renew your policy after your vehicle inspection is complete. Insurance companies may apply additional loading on premium if policy had expired 45-days earlier.

Yes, you can but your vehicle needs to be inspected before it can be renewed to comprehensive policy.

For Transfer of Insurance from one owner to another you need to submit the below mentioned documents.

  • Old policy document
  • Previous insurance policy
  • New application form

If you are buying a new car and want to transfer your existing policy over, you would need to contact us at our customer services department and amend your current policy. There may be a variation in price and a change in underwriting criteria for the new car.

Sale letter of your old car and Third Party insurance cover for old car will be required.

Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

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How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

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Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating

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