Goldstar Insrance Co. Ltd

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What Is Appliance Insurance?

Our Appliance Insurance is an All Risks policy covering your appliance against Accidental Loss, Damage, Theft, Power Surges, Lightening Strikes, Fires, Storms and Floods.

Insure your new Appliance today with our exclusive Appliance Insurance Product available through Hisense Showrooms.

Get peace of mind, knowing your purchase is protected from All Risks today.

Buy any product from a Hisense Showroom and purchase your Appliance Insurance at the showroom instantly.

The product is available at the following showroom

– Hisense Bugolobi Showroom / Head Office

– Hisense Oasis Mall

– Hisense Forest Mall

– Hisense Jinja Road

– Hisense Kabalagala

Appliance Insurance

Other types of insurance cover

Home Insurance

Home Insurance

Home Insurance (Domestic Package) from Goldstar is comprehensive cover to protect your residential premises against various risks. Your home, as well as everything inside of it…

Motor Cycle insurance

Motor Cycle Insurance

We offer a range of options on Comprehensive Private Motor Cycle insurance so you can customize it to your individual needs.

Motor Insurance Commercial

Car insurance

Car insurance protects your vehicle from unforeseen risks and provides protection against the losses incurred.


The Insurance is only available at time of purchase of the Appliance. You can speak to the customer service representative in store to help you complete your purchase. Please note you cannot buy insurance for the product through this scheme once you have left the store.

Wear and Tear, Depreciation, Mechanical Breakdown (Warranty) or any fraud.

If you have suffered a claim, please report the claim to within 2 working days. Our team will the guide you on the next steps.

This is the first amount you will have to bare of any loss before the insurance picks up the difference. The excess on this product is 10% of the sum insured, subject to a minimum of UGX 100,000

Damage Claims limited to two per policy period, and loss/theft to one per policy period.

You will need contents insurance, sometimes known as all risk cover, for items for which you require cover out with the home. Please provide details of these items at the time of quotation to ensure that the policy provided meets with your requirements.


Goldstar claim process

No matter what your worry is, we’re here to help explain the process, assess your claim fairly and minimize the disruption to you with a transparent claims process.

How to make a claim

We have a number of options to help you make a claim quickly and effectively. Contact our dedicated claims team for advice on an incident/claim.

Why choose us ?

Goldstar Insurance was IFM’s Best Insurance Company in Uganda (2015) and has over the years consistently maintained a Global A+ Credit Rating